This Privacy Policy describes how 3jla collects, uses, stores, and protects the personal information of registered Members and site visitors. By using the 3jla platform, you confirm that you have read this Policy and consent to the practices described herein. This Policy is incorporated into and forms part of the 3jla Terms & Conditions.
256-bit SSL on all transmissions. Your account data is never sold to advertisers.
Request access, correction, or deletion of your personal data at any time via support.
Data practices align with Philippine regulatory requirements and the Data Privacy Act of 2012.
3jla does not sell, rent, or trade your personal information to marketing or advertising firms.
3jla ("we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the 3jla platform at 3jla.org. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use and protect it, and what rights you hold as a data subject under applicable Philippine law.
This Policy applies to all users of the 3jla platform, including registered Members and unregistered visitors who browse the site. By accessing 3jla.org, registering an account, making a deposit, or using any feature of the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy should be read in conjunction with the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.
3jla is an online casino and sports betting platform serving the Philippine market, accessible at 3jla.org. For the purposes of data privacy law, 3jla acts as the Personal Information Controller (PIC) for the personal data it collects and processes in connection with platform operations.
3jla operates in accordance with PAGCOR-regulated standards and is subject to the data protection requirements of the Republic of the Philippines, including but not limited to the Data Privacy Act of 2012 (RA 10173) and the circulars and guidelines of the National Privacy Commission (NPC).
Contact for all privacy-related inquiries: [email protected] — plain text only, not a clickable link.
3jla collects personal data in the following categories. The collection of this data is necessary to provide the services described on the platform, to meet regulatory obligations, and to maintain account security.
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, ID type, ID image/scan | KYC verification, age verification, account security |
| Contact Data | Philippine mobile number (+63), email address (if provided) | Account authentication, OTP delivery, support communications |
| Account Data | Username, encrypted password hash, account creation date, login history, session logs | Account management, fraud prevention, security monitoring |
| Financial Data | GCash account number (last 4 digits), Maya reference, BPI/BDO account number (last 4 digits), USDT wallet address (TRC20), transaction history, deposit and withdrawal records | Payment processing, withdrawal verification, AML compliance |
| Gaming Activity | Game session logs, bet amounts, win/loss records, game type preferences, RTP exposure history | Platform analytics, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, mobile network operator, screen resolution, session timestamps | Fraud detection, geographic restriction enforcement, platform optimization |
| Communications Data | Live chat transcripts, email correspondence with support, feedback submissions | Service delivery, complaint resolution, quality assurance |
| Compliance Data | Source of funds declarations, self-exclusion records, responsible gaming tool usage, KYC status | Regulatory compliance, responsible gaming obligations |
3jla collects personal data through the following means:
You provide data directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or respond to a survey or promotion. This includes all information entered into forms, uploaded as documents (government ID), or communicated through live chat or email.
When you access 3jla.org or the platform application, we automatically collect certain technical data including your IP address, device identifiers, browser type, operating system, mobile network, and session activity timestamps. This data is collected through server logs, session management systems, and platform analytics tools operating under our control.
When you make a deposit or withdrawal, 3jla receives transaction confirmation data from GCash, Maya, BPI, BDO, Metrobank, Coins.ph, 7-Eleven, or the TRC20 USDT network. This data is limited to what is necessary to confirm and record the transaction — it does not include your full payment credentials.
Game studios whose titles are integrated into the 3jla platform (JILI, Pragmatic Play, PG Soft, Spadegaming, Habanero, and others) may share session-level gaming data with 3jla for the purpose of populating your account transaction history, enabling dispute resolution, and supporting responsible gaming monitoring.
See Section 8 for a full description of our use of cookies and similar tracking technologies on 3jla.org.
3jla uses your personal data for the following purposes, each of which is supported by a lawful basis under applicable data protection law:
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, 3jla processes your personal data on the following lawful bases:
3jla does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
We share transaction data with GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and the TRC20 network as necessary to process your deposits and withdrawals. Each of these providers operates under its own privacy policy and is subject to applicable Philippine data protection and financial services regulations.
Game studios integrated into the 3jla platform receive session-level player identifiers (not your full personal details) to authenticate your game sessions, populate bet histories, and enable the in-game features. Game providers are contractually bound to use this data only for the purposes of operating their games within the 3jla platform.
3jla will disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or any other competent Philippine government authority when required by law, regulation, legal process, or court order. Such disclosures are not subject to prior notice to you except where legally permissible.
3jla engages third-party service providers for platform-related services including cloud hosting, data storage, customer support software, fraud detection, and cybersecurity. These providers operate as Personal Information Processors (PIPs) under data processing agreements that bind them to confidentiality and data security standards consistent with this Policy.
In the event of a merger, acquisition, sale of assets, or corporate restructuring involving 3jla, your personal data may be transferred to the acquiring or successor entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer as required by law.
3jla uses cookies and similar tracking technologies on 3jla.org to operate the platform, remember your session preferences, and analyse site traffic. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. Disabling analytics or functional cookies will not prevent access but may reduce the quality of your experience.
3jla does not use third-party advertising cookies or retargeting pixels from social media advertising networks.
3jla retains your personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. The following retention standards apply:
Upon the expiry of applicable retention periods, personal data is securely deleted, anonymised, or destroyed in a manner that prevents reconstruction or recovery.
3jla implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Notwithstanding these measures, no digital platform can guarantee absolute security. In the event of a personal data breach that is likely to pose a risk to your rights and freedoms, 3jla will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected Members as required by law.
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights in relation to your personal data held by 3jla. To exercise any of these rights, contact support at [email protected] or via live chat. We will respond within fifteen (15) business days.
The 3jla platform is strictly for adults aged twenty-one (21) years and older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years old, you are prohibited from accessing, registering on, or using the 3jla platform in any capacity.
If 3jla becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, forfeit any balance in accordance with our Terms & Conditions, and securely delete the personal data, except where retention is required by law for regulatory or fraud-prevention purposes.
If you are a parent or guardian and believe that your child has accessed or registered on the 3jla platform, please contact support immediately at [email protected] so that we can investigate and take appropriate action.
3jla's primary operations are directed at users in the Republic of the Philippines and data is processed within systems designed to serve the Philippine market. However, some of 3jla's service providers — including cloud infrastructure and game studio partners — may be located outside the Philippines.
Where your personal data is transferred outside of the Philippines, 3jla ensures that such transfers are subject to appropriate safeguards consistent with the Data Privacy Act of 2012, including contractual obligations requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
By using the 3jla platform, you consent to the transfer of your personal data to countries outside the Philippines where 3jla's service providers are located, subject to the protections described in this Policy.
The 3jla platform integrates third-party game content from licensed game studios and uses third-party payment infrastructure from GCash, Maya, BPI, BDO, and other providers. Each of these third parties operates under its own privacy policy and data practices, which are independent of this Policy.
3jla is not responsible for the privacy practices of any third party. The inclusion of a third-party payment method or game provider on the platform does not constitute an endorsement of that party's privacy practices. Members who interact with third-party services do so subject to those parties' own terms and privacy policies.
3jla reserves the right to update, amend, or revise this Privacy Policy at any time. Material changes — those that affect your rights or our data practices in a meaningful way — will be communicated to registered Members via SMS notification to your registered mobile number and/or a prominent notice displayed upon next login, with a minimum of seven (7) days before the amended Policy takes effect.
Non-material changes (typographical corrections, formatting updates, clarifications that do not alter substantive content) may be made without prior notice. The effective date at the top of this Policy reflects the date of the most recent material update.
Your continued use of the 3jla platform after any update to this Policy constitutes your acceptance of the updated Policy. If you do not accept the updated Policy, you must cease using the platform and may request account closure pursuant to the Terms & Conditions.
For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the 3jla Data Protection Officer (DPO):
If you are not satisfied with 3jla's response to your privacy concern, or if you believe that your personal data has been processed in violation of the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC's complaint process is available on the NPC's official government website.
Under the Data Privacy Act of 2012 (RA 10173), every 3jla Member has these rights
You may request a copy of the personal data 3jla holds about you, including your account data, transaction history, and gaming records. We will provide this within 15 business days of a verified request.
If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction. Some corrections may require supporting documentation (e.g., ID for name changes).
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent. This right is subject to our legal obligation to retain certain data.
You may request a copy of your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another service. This applies to data you actively provided to 3jla.
You may object to 3jla's processing of your data for purposes beyond contractual necessity — such as analytics or marketing communications. Contact support to exercise this right at any time.
If you believe your data rights have been violated, you may lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. 3jla will cooperate fully with any NPC investigation.
Technical and organisational safeguards in place for every Philippine Member
All data transmitted between your device and the 3jla platform is encrypted with 256-bit SSL/TLS — the same standard used by Philippine banking apps. This includes login, deposits via GCash and Maya, and support communications.
Two-factor authentication via SMS OTP adds a second layer of security to your 3jla account login. Even if your password is compromised, an attacker cannot access your account without your registered SIM card.
Your 3jla account password is never stored in plaintext. It is processed through a one-way cryptographic hash — meaning even 3jla staff cannot retrieve your original password, only reset it with your mobile OTP.
Internal access to Member personal data is restricted to authorised staff with a genuine business need. Access is logged, audited, and reviewed regularly. No staff member has unrestricted access to the full Member database.
Automated systems monitor account login events, transaction patterns, and gaming activity in real time for signs of fraud, account takeover, or prohibited conduct. Suspicious activity triggers an immediate security review.
3jla's data practices are designed to comply with PAGCOR-regulated requirements and the Data Privacy Act of 2012 (RA 10173), supervised by the National Privacy Commission. A designated Data Protection Officer oversees compliance.
3jla is built for Filipino players who value both great gaming and the confidence that their personal data is in safe hands. Questions about your account or data? We're here 24/7.